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This course will help you improve your presentation skills, including customizing your message for your audience, creating an outline, writing and revising, using visual aids, and delivering your presentation with power. -
In this course, you will learn effective strategies for dealing with one of the most common things we avoid: difficult conservations. Whether it's about performance evaluations, request denials, or termination, this course will give you confidence in successfully discussing sensitive topics. -
By improving your initial hiring skills, you can help avoid costly mistakes, and increase company success overall. This course discusses proven ways to find and retain the best candidates, from determining job requirements through on-boarding new hires. -
This course provides a high-level overview of HIPAA regulations and provides specific best practices for complying with the law and protecting the personal health information you are working with. We’ll also share some general cybersecurity-related tips. -
Do you have clear and measurable goals for yourself? Have you written them down? If not, you're not alone. In this course, you'll learn key techniques for setting goals, making plans to achieve those goals, and leading yourself to success. -
This course explains key differences among the generations present in today's workforce, and gives you tips on intergenerational communication. Whether you’re a Traditionalist, Baby Boomer, Gen Xer, or Millennial, a little understanding goes a long way. -
The purpose of an Ethics Program is to reinforce standards of honesty and integrity. This can be done by training employees on ethical standards (honesty, record keeping, conflicts of interest) and how to comply with and report ethical violations. -
Are you emotionally intelligent? We're talking about how you manage your behavior, navigate social situations, and make personal decisions to achieve positive results. This course provides tools, techniques, and tips to be more emotionally intelligent! -
Whether you need ideas for creating “way-cool” agendas, or how to respond to conflict during the meeting, you're covered. We’ll show you things like how to arrange the room, best times to hold the meeting, and how to break the ice with your attendees. -
In this course we’ll look at ways you can improve your customer service, whether you work with internal or external customers. We’ll discuss strategies for identifying customer needs, going the extra mile, following up and addressing complaints. -
This Critical Thinking and Problem Solving course covers step-by-step, logical thinking approaches as well as out-of-the-box approaches for times when traditional methods just aren’t working. Try a new strategy or two, and bam! You’re back in the game! -
In this course you will learn an easy-to-understand coaching model, effective methods for giving feedback and constructive criticism, how to increase trust with the members of your team, and how to achieve ongoing, long-term development through mentoring. -
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In this quick course, you will learn about common formaldehyde uses, the health risks posed by the chemical, and best practices for workplace safety. -
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One of the best preventative measures in the battle against slips, trips, falls, fires, injuries, and emergencies is good housekeeping. Housekeeping reduces hazards in the workplace and makes day-to-day operations safer for everyone. Take this quick course to learn some best practices you can take for safety. -
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In this quick course, learners will learn the hazards posed by autoclaves and sterilizers, in addition to best practices for safety. -
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In this quick course, you will learn about the hazards of abrasive wheel grinders and how to safely use them. -
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In this quick course, you will learn first aid techniques for when you or others experience shocks while on the job. -
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In this quick course, you will learn first aid techniques for administrating CPR and identifying when CPR is necessary while on the job. -
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In this quick course, you will learn first aid techniques for dealing with your own and others’ poisoning while on the job. -
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In this quick course, you will learn first aid techniques for addressing your own and others' choking while on the job. -
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In this quick course, you will learn first aid techniques for dealing with burns sustained by yourself or coworkers while on the job. -
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In this quick course, you will learn first aid techniques for dealing with your own and others' fractures while on the job. -
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In this quick course, you will learn first aid techniques for dealing with burns sustained from chemicals or liquid gas by yourself or coworkers while on the job. -
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Fires are a dangerous and common event that happens in all work environments. In this course, you will learn basic fire safety, including fire extinguisher operation, fire hazards, and best practices. -
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In this quick course, you will learn about common hazards in the office environment and protective measures you can take. Things such as tripping hazards, fires, and ergonomics can make working in a office dangerous. Take this course to make your workplace as safe as possible. -
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Machine guards serve a vital role in the workplace. They reduce the risk of cuts, lacerations, amputations, and other injuries. This quick course will teach you about the importance of machine guards and how to use them to your advantage. -
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In this quick course, you will learn about common electrical hazards and how to protect yourself and others against them while on the job. -
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In this quick course, you will learn about common electrical hazards and how to protect yourself and others against them while on the job. -
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Ladders seem simple, but they pose a significant fall risk in the workplace. In this quick course, you will learn best practices for safe ladder use to ensure everyone gets to go home uninjured. -
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Heat is not only a hazard in outdoor work, but is present in indoor environments and poses the same risks of heat exhaustion, rash, and stroke. In this quick course, you will learn about common heat hazards and precautionary measures you can take for your and others' safety. -
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In this quick course, learners will learn about the hazards and health effects of asbestos. In addition, they will learn about common sources of asbestos in a variety of workplaces and what precautionary measures they can take. -
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Hot work poses significant risks to individuals and the overall workplace. Through burns, fires, or explosions, hot work is dangerous. In this quick course, you will learn about the preventative measures necessary before hot work is done and how to manage hot work hazards. -
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In this quick course, you will learn about common respiratory workplace hazards and how to properly use your respiratory to avoid respiratory damage and illness. -
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In this quick course, you will learn how to identify electrocution hazards and take preventative measures to make the workplace safer. -
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For some work environments, falls are not only a risk but a regular occurrence. In this quick course, you will learn fall rescue strategies to ensure every fall is safe. -
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Active Shooter events regularly devastate communities, schools, and workplaces. In this Safety Tip, the learner will review signs of imminent active shooting and strategies for survival and safety.
